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E-commerce Logistics Summit 2025

Theme: Speed, Scale, and Smart: Logistics 2030
November 6–7, 2025 | KTPO Convention Centre, Whitefield, Bengaluru
Time Sessions
09:00 AM Onwards
Registration
Networking opportunity for delegates to meet and set the stage.
10:30 AM – 11:15 AM
Inaugural Ceremony
  • Welcome & Lamp Lighting
  • Felicitations
11:15 AM – 11:45 AM
Keynote Address
The E-commerce Supply Chain – From Order to Doorstep
This keynote will provide a comprehensive overview of the modern e-commerce supply chain, explaining its critical role in connecting suppliers to customers. The discussion will cover why warehousing is the backbone of these operations, acting as a crucial bridge between inventory control and distribution. It will emphasize how an efficient supply chain is essential for preventing stockouts, ensuring timely deliveries, and ultimately driving customer satisfaction and business growth
  • Evolution of supply chain models: from traditional to e-commerce
  • Warehousing as a strategic asset for inventory control and distribution
  • Smart inventory management and demand forecasting to minimize stockouts
  • Last-mile delivery innovations
  • Sustainability in e-commerce logistics
  • Diversifying supply chains to mitigate geopolitical risks
11:45 AM – 12:00 PM
Tea & Coffee Break
12:00 PM – 01:00 PM
Panel Discussion I
Traditional Retail vs. E-commerce Logistics
This panel will explore the fundamental differences and similarities in supply chain and warehousing for traditional retail and e-commerce. Experts will discuss how retail warehousing ensures products are available for both physical and online channels. The conversation will highlight why logistics is a key competitive differentiator, covering everything from inventory management to the final delivery to the customer's door
  • Omni-channel integration of physical and online inventories
  • Managing returns and reverse logistics
  • The "China + 1" strategy's impact on sourcing and diversification
  • How US trade tariffs created opportunities for India
  • Technology adoption in traditional retail to compete with e-commerce
  • Talent development for a blended logistics workforce
01:00 PM – 02:00 PM
Networking Lunch
02:00 PM – 03:00 PM
Panel Discussion II
The Direct-to-Consumer (D2C) Revolution
This session will focus on the D2C business model and why a controlled supply chain is vital for its success. Panelists will explain how D2C brands bypass middlemen, giving them complete control over their brand, customer experience, and pricing. The discussion will detail how D2C companies must manage the entire fulfillment process themselves and the importance of leveraging third-party logistics (3PL) providers to scale operations efficiently
  • Advantages and challenges of building a brand-owned supply chain
  • Scaling D2C operations with third-party logistics (3PL) partners
  • Using data to personalize customer experiences and optimize logistics
  • Brand control in the D2C supply chain
  • Logistical complexities of hyper-personalization
  • Building a resilient D2C supply chain
03:00 PM – 04:00 PM
Panel Discussion III
The Future of Speed: Quick Commerce (Q-commerce) and Technology
This panel will dive into the future of e-commerce logistics, focusing on Q-commerce and the role of technology. Experts will define Q-commerce as an ultra-fast delivery model operating on hyperlocal supply chains. The discussion will reveal how small, strategically placed warehouses (dark stores) are used to meet the demand for instant gratification. The session will also cover how AI, predictive analytics, and automation are essential for optimizing inventory, managing delivery routes, and ensuring rapid fulfillment
  • Optimizing hyperlocal supply chains and "dark store" operations
  • The role of AI and predictive analytics in Q-commerce
  • Leveraging robotics and automation for ultra-fast fulfillment
  • Regulatory challenges for drone and autonomous vehicle deliveries
  • Integrating blockchain for supply chain transparency
  • Future-proofing the supply chain with agility and technology
04:00 PM – 04:05 PM
Closing Remarks & Networking
Time Sessions
09:00 AM Onwards
Registration
Networking opportunity for delegates to meet and set the stage for the day.
11:00 AM – 12:00 PM
Open House Session – I
Architects Session
12:00 PM – 01:00 PM
Open House Session – II
FFFAI - Federation of Freight Forwarders' Associations in India
01:00 PM – 02:00 PM
Networking Lunch
02:00 PM – 03:00 PM
Open House Session – III
TBA
03:00 PM – 04:00 PM
Workshop
Logistics as the Startup Growth Engine
A practical, interactive session showing how startups can scale confidently, manage operations better, and deliver nationwide through strong logistics partnerships
  • Picking the right fulfillment model for your growth stage
  • Managing COD orders and reducing returns
  • Connecting marketplaces, D2C websites, and social commerce into one smooth flow
  • Using nationwide networks for faster delivery reach
  • Real-life examples of small businesses scaling successfully